TOMI was selected as a study case by OPSI, an important global forum for the public services. This Citizenship module, citizens can search for the for the public services, select the one that is closest to their location and take a virtual queue ticket, with the possibility to require and SMS alert when their queue number is approaching.
The Observatory for Public Sector Innovation (OPSI) is a global forum for public sector innovation. In a time of increasing complexity, rapidly changing demands and considerable fiscal pressures, governments need to understand, test and embed new ways of doing things.
OPSI works with governments to understand and encourage new approaches to address society’s complex problems by empowering public servants with new insights, knowledge, tools and connections to help them explore new possibilities.