(English) TOMI Public Services
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TOMI
Public Services:

the case of Portugal

 

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Public Services Digitization

The cities are changing, evolving and transforming into digital smarter places. Citizens expect public services to be available, easy to find and understandable.
The public-sector digital transformation is thriving in most cities and TOMI took part in this phenomenon by providing a forward-thinking and unique way to access public services: right in the streets!

 

Being productive with your time

You can obtain information on how to access a particular service, taking into account criteria of proximity and waiting time. And then take a ticket on TOMI, and wait for your turn wherever you want: you’ll receive an alert when your number is close.

Reducing the perceived waiting time

For the public sector, this service reduces the perceived waiting time and improves the level of service. Taking public services to the streets with TOMI is a strategy to make cities smarter, more tangible and to bring more value to the citizens.

TOMI empowers

citizen engagement

PUBLIC SERVICES’ INFORMATION

The user can find every public service in its city from finances, social security, health and so much more.

DIGITAL TICKETS AND ALERTS

People can take a digital ticket right in the streets with TOMI, and can also receive an alert when there are 3 tickets left for their turn.

ORGANIZE THE QUEUE LINES

The citizens can choose the place that has the lowest number of people in the queue and the one that is closer to their location.

Award-winning E-Gov Solution

“This solution brought more value to the cities while making public services closer to the citizens. For us, having this project recognized in the E-Gov sector has enormous relevant. This is one of the most important verticals of smart cities, where technology can speed communication between the state and citizens, improving the quality of life and access to public services.”

– José Agostinho, CEO of TOMI WORLD

Read more about the award »

TO THE CITIZENS

Promoting more informed and participatory citizens, ensuring accessibility and improving the
engagement with the city.

TO THE CITIES

Providing an easy-to-use platform accessible to all, that is a unique tool for the government sector to interact with the public.

TO BE ACCESSIBLE

The path to social and economic inclusion has to include accessibility to information and public services.

Try on TOMI Portugal